LTL Benchmarking Program:
Elevate Your LTL Performance
The NMFTA Benchmarking Group, powered by KSM Transport Advisors, is the less-than-truckload (LTL) industry’s exclusive business performance improvement solution. Designed for NMFTA LTL carrier members, this program blends KPI benchmarking with best practice sharing to give you a comprehensive view of your business.
Why Benchmarking Matters for LTL Carriers
The LTL industry is shaped by dynamic variables—pricing, service demands, inflation, and regulatory shifts. In this landscape, running your business by the numbers is critical. Benchmarking with NMFTA gives you a snapshot of your company's performance compared to similar fleets, offering actionable insights for better decision-making.
What is Benchmarking?
Benchmarking is the process of measuring and comparing your business performance against others in the industry. But NMFTA's program goes beyond numbers—our quarterly in-person meetings give carrier executives a chance to share ideas and learn from each other in a collaborative environment.
The Benefits of Benchmarking with NMFTA
Benchmarking is a key practice across all industries. For the LTL industry, participating in NMFTA’s benchmarking group brings a number of advantages.
Elevate Performance Efficiency
See how your past performance stacks up.
Discover New Opportunities
Learn what’s possible and identify success factors from top-performing peers.
Gain Competitive Insights
Understand how your company compares within the LTL industry.
How the LTL Benchmarking Program Works
- Set Business Goals
Start with clear objectives. The benchmarking process helps you define and focus on what your business wants to achieve. - Input Key Performance Indicators (KPIs)
NMFTA provides a comprehensive set of 35+ KPI metrics to help you track critical areas of your business. Carriers upload data into the KSM Transport Advisors portal, and a group composite report is generated for review. New KPIs are added as the group desires. - Engage in Best Practice Groups
Our Best Practice Groups are designed for carriers committed to reaching peak performance. Through in-person sessions, you’ll connect with other carriers, sharing strategies and ideas that go beyond number-crunching.
Best Practice Groups Include:
• Public LTL Carriers
• Private LTL Carriers
Key Areas for Benchmarking
When you participate in NMFTA’s Benchmarking Group, you’ll track over KPIs that provide insights into critical areas such as:
- Operating Ratio (O/R);
- Revenue Per Shipment;
- Tonnage;
- Tonnage Per Shipment, and more!
These metrics allow you to compare your performance with similar carriers and identify areas for improvement.
Propel Your Business Forward
Success in LTL benchmarking isn’t just about tracking data. It’s about making informed decisions that move your business forward.
As a Participant You'll:
- Set clear and measurable business goals;
- Analyze critical KPIs; and
- Drive performance by participating in our Best Practice Groups.
Ready to Boost Your Company's Performance?
No need to leave your company’s success to chance. Express interest in joining the NMFTA's Benchmarking Group today and take the next step toward improving your company’s performance and gaining valuable industry insights. For more information, fill out the form below.
About KSM Transport Advisors
Katz, Sapper & Miller (KSM) is one of the largest independent CPA firms in the U.S., with over 600 employees. Founded more than 80 years ago, KSM provides advisory, tax, and audit services across various industries. Their mission is to inspire great people to achieve great things, focusing on client success through innovative, expert advice. Employee ownership, commitment to community service, and a focus on diversity are core to KSM’s values, contributing to its recognition as a top accounting firm. Learn more.